Public Offer Agreement
for the provision of consulting and advisory services
Effective Date: 23 May 2025
Service Provider: Private Entrepreneur Sergii Khlivnenko, operating under the laws of the Slovak Republic, Bratislava, Slovakia. Email: hi@sergiikhlivnenko.com (hereinafter – the “Advisor”).
Website: https://sergiikhlivnenko.com
1. General Provisions
1.1. This document is a public offer (adhesion contract) in accordance with the laws of the Slovak Republic and defines the terms and conditions under which the Advisor delivers consulting, advisory, and related services.
1.2. Acceptance of the terms occurs by submitting a request via the website and/or making a payment for services.
1.3. By accepting this offer, the Client confirms that they have read and agree to all of its terms and undertake to comply with them.
2. Subject of the Agreement
2.1. The Advisor delivers iGaming consulting and operational advisory services to the Client, including (but not limited to):
- operational diagnostics and process improvement for iGaming studios and operators;
- product and engineering team structuring and management;
- Agile transformation and delivery process optimization;
- AI systems design and implementation for iGaming operations;
- product strategy consulting and go-to-market advisory;
- creation of documentation, reporting frameworks, and KPI systems.
2.2. Work format: remote interaction via agreed communication channels, with deliverables provided asynchronously unless otherwise agreed in writing.
2.3. Specific scope, timelines, and deliverables are defined individually per engagement prior to commencement.
3. Payment Terms
3.1. Service fees are defined individually based on the scope and format of engagement (retainer, project-based, or one-time session).
3.2. Payment is made in advance or according to the schedule specified in the individual agreement, via bank transfer or other payment methods available on the website.
3.3. Fees for completed work or initiated engagements are non-refundable unless otherwise stated in the individual agreement.
4. Rights and Obligations of the Parties
4.1. The Advisor undertakes to:
- deliver services as described and agreed upon;
- maintain the confidentiality of the Client’s information;
- inform the Client about the progress of ongoing work.
4.2. The Client undertakes to:
- provide all necessary data, context, and access in a timely manner;
- make timely payments for services;
- engage in good faith with agreed recommendations.
4.3. The Advisor has the right to:
- decline tasks that violate applicable laws or ethical norms;
- adjust pricing for new engagements with at least 14 days’ prior notice.
5. Liability of the Parties
5.1. The Advisor is not liable for:
- loss of profit or missed business opportunities of the Client;
- delays caused by the Client’s failure to provide information or access in a timely manner;
- outcomes resulting from the Client’s own decisions based on provided advice.
5.2. The Advisor’s total liability for any claim is limited to the amount paid by the Client for the specific engagement in question.
6. Confidentiality and Intellectual Property
6.1. All materials, documents, and deliverables created by the Advisor during service provision are transferred to the Client upon full payment, within the agreed scope of usage rights.
6.2. The Advisor guarantees non-disclosure of the Client’s confidential information to third parties without prior written consent.
6.3. The Advisor retains the right to reference the engagement as part of their portfolio unless the Client requests otherwise in writing.
7. Termination of the Agreement
7.1. The Agreement is effective from the moment of acceptance until the completion of the agreed engagement or its cancellation.
7.2. Either party may terminate an ongoing engagement by notifying the other in writing at least 7 days in advance. Work completed up to the termination date is subject to payment.
8. Dispute Resolution
8.1. The parties will seek to resolve any disputes through negotiation and good-faith communication.
8.2. If no agreement is reached within 30 days of the dispute arising, it shall be referred to the competent court of the Slovak Republic.
9. Final Provisions
9.1. The Advisor may update these Terms by publishing a revised version on the website. Continued use of the website and services after changes are published constitutes the Client’s acceptance of the updated terms.
9.2. These Terms are governed by the laws of the Slovak Republic.
